A leading B2C marketplace was looking to leverage on a new-age supply chain company to build an efficient, pay-per-use, fast-fulfillment enabled supply chain.
Prior to Prozo, they were managing drop-ship operations from the manufacturer’s warehouse and another 3PL company. The company was facing key challenges in managing forward & return order processing TATs, inventory accuracy, and was struggling to add newer geographies as their private labels grew. Moreover, there was no real-time view into the supply chain and the visibility was dependent on manual interventions.
Prozo was chosen as their supply chain partner because of Prozo’s Grade-A fulfillment centers, control tower & command center, single rate card for pan-India fulfillment, enterprise-grade capabilities and proven track record.
Tags: Marketplaces as a customer, B2C, D2C, Control Tower, Command Centre,
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